WEBVTT 00:01.620 --> 00:02.700 Hello everybody. 00:02.700 --> 00:09.080 Where are you now going to look at another example of application of strategy. 00:09.210 --> 00:11.690 This is also a semi-formal letter. 00:11.700 --> 00:15.120 This is an example of when you write a letter to your manager. 00:15.390 --> 00:15.690 Right. 00:15.690 --> 00:19.280 Sometimes you see that quite often sometimes on the exam. 00:19.650 --> 00:27.450 And so I just want you to pay attention again to the language of what we're doing here when the semi-formal 00:27.890 --> 00:29.460 it changes a little bit. 00:29.460 --> 00:36.620 Like I said is in between formal and informal but is more way more towards the formal side. 00:36.690 --> 00:41.580 OK so I'm going to go through this when I read it with you. 00:41.580 --> 00:49.770 Strategy is the same tactics are the same for part I'm sorry five parts intro part one part two part 00:49.770 --> 00:50.130 three. 00:50.130 --> 00:51.150 Conclusion. 00:51.440 --> 00:52.330 OK. 00:52.380 --> 00:54.480 Same thing every time. 00:54.750 --> 00:57.430 But you got to get the language right. 00:58.020 --> 01:01.320 You have to write mistake free sentences. 01:01.410 --> 01:04.370 You have to have the proper word choice. 01:04.440 --> 01:07.010 You have to have the proper tone. 01:07.020 --> 01:11.190 You've got to show evidence you can use synonyms right. 01:11.340 --> 01:16.600 You have to do the things that will get you a high score. 01:16.830 --> 01:18.500 That's what you must do. 01:18.510 --> 01:19.870 You have to do that. 01:19.880 --> 01:22.650 So let's get started. 01:22.650 --> 01:22.940 Right. 01:22.950 --> 01:29.250 This is write a letter to your manager about a computer system problem that you've encountered that 01:29.250 --> 01:32.940 you have encountered in say describe the problem. 01:32.940 --> 01:34.550 How is it affecting your work. 01:34.830 --> 01:36.200 Well needs to be done about it. 01:36.300 --> 01:44.600 Of course we start with a plan for part one describing the problem Moniteur software configuration. 01:45.050 --> 01:46.680 I'm writing down ideas. 01:46.680 --> 01:49.380 It doesn't mean I'm going to use all those ideas. 01:51.480 --> 01:56.990 It doesn't mean I'm going to use all those ideas but these are just ideas I'm writing down that I might 01:56.990 --> 01:58.080 be using. 01:58.380 --> 02:07.730 How is it affecting my work productivity no access deadlines part number for our next part knew what 02:07.730 --> 02:08.740 needs to be done about it. 02:08.750 --> 02:15.610 New PC new software called I-T one week extension does generate your ideas. 02:16.190 --> 02:18.360 If you generate your ideas. 02:18.800 --> 02:20.740 You're not going to have to think about them. 02:20.810 --> 02:26.490 You can focus on your writing focus on what's going to get you a really high score. 02:27.250 --> 02:29.930 All right so let's look at our introduction here. 02:29.960 --> 02:32.240 Maybe I'll make a little bit bigger for you. 02:37.360 --> 02:41.840 You see better maybe there is a little bit better. 02:42.450 --> 02:46.830 I don't know why I'm ask you the question you could answer but there should be a little bit better for 02:46.830 --> 02:48.020 you. 02:48.090 --> 02:51.320 So Dear Mr Williams here I use the name right. 02:51.660 --> 02:55.490 You're writing to your manager so you wouldn't say Dear Sir or Madam. 02:56.230 --> 03:02.320 OK you're working there and you're writing to your manager you should know the person's name but she 03:02.320 --> 03:06.560 wouldn't say Dear Bob right because it's her manager. 03:06.840 --> 03:08.420 So tone. 03:09.300 --> 03:11.160 I know you normally don't hear from me. 03:11.160 --> 03:17.400 However today I must inform you of the serious and debilitating problems I'm having with the PC at my 03:17.400 --> 03:18.980 desk. 03:19.520 --> 03:21.290 Right there's our introduction. 03:22.580 --> 03:27.990 OK we have a good complex sentence there showing my ability. 03:27.990 --> 03:34.470 It's ok that I'm using I is semi formal but you see language there that shows you a semi-formal like 03:34.470 --> 03:35.540 debilitating. 03:35.940 --> 03:41.850 You normally wouldn't use a word like debilitating in a in an informal letter. 03:41.850 --> 03:53.220 Next paragraph is talking about the problem describing the problem as you know the computers assigned 03:53.220 --> 03:56.420 to our department are the 2011 models. 03:56.630 --> 04:00.130 And as a result I'm having several problems. 04:00.480 --> 04:06.390 The system configuration can keep up with the latest software which is used on a day to day basis such 04:06.390 --> 04:09.310 as in MS Word and Excel. 04:09.390 --> 04:15.210 Not only is the software an issue but also the monitors flicker all the time which may or may not result 04:15.210 --> 04:17.900 from very outdated configuration. 04:18.420 --> 04:21.940 OK so I have my problems there. 04:21.960 --> 04:24.440 I have great sentence structures. 04:24.780 --> 04:31.850 You see complex sentences you see compound sentences you see actually the clause so you see variety 04:31.860 --> 04:34.340 you see high level writing. 04:34.410 --> 04:37.980 Next we have to talk about the next part. 04:38.020 --> 04:41.710 You see you see everything's divided into its parts. 04:41.760 --> 04:42.870 Our next part is. 04:42.900 --> 04:44.980 How is it affecting your work. 04:44.970 --> 04:46.890 I'm wondering how is it affecting your work. 04:46.890 --> 04:51.720 I'm going to be talking about productivity no access and deadlines 04:55.330 --> 04:56.000 right. 04:56.330 --> 04:58.810 Undeniably right. 04:58.820 --> 05:00.410 Good way to start a sentence. 05:00.410 --> 05:01.970 Good way to start. 05:01.970 --> 05:08.420 Undeniably the aforementioned problems are seriously affecting my work performance which is something 05:08.450 --> 05:11.680 I know you greatly worry about to start. 05:11.690 --> 05:17.870 My productivity has dropped by 25 percent since these problems appeared and it is not because I'm lazy 05:17.900 --> 05:18.710 or incompetent. 05:18.710 --> 05:25.050 Good language good words and competent productivity right after mentioned. 05:25.100 --> 05:30.800 Undeniably this is showing higher level stuff too. 05:31.050 --> 05:33.570 The drop in productivity directly correlates. 05:33.590 --> 05:39.010 Another good word to my not having access to the same programs as my colleagues. 05:39.080 --> 05:46.190 They are meeting pro now they are meeting every deadline where as complex sentence I am falling short 05:46.220 --> 05:47.140 of the mark. 05:47.330 --> 05:56.720 Due to the computer problems next solutions I am admittedly not a good sentence starting word. 05:56.780 --> 06:02.110 I am no computer expert but I do have a few ideas of what should be done to alleviate. 06:02.150 --> 06:03.340 Good word. 06:03.350 --> 06:11.540 My troubles with the computer of course the easiest course of action would be to purchase a new PC some 06:11.540 --> 06:15.460 secondary solutions include calling. 06:15.920 --> 06:24.710 I need to try to restore my computer to factory specifications or permitting me to have a one week extension 06:24.710 --> 06:26.210 on my deadline. 06:26.360 --> 06:27.250 To sum up. 06:27.410 --> 06:32.890 Having a computer is essential to my work and I hope you respond to my letter quickly. 06:32.900 --> 06:45.290 You see the strategy here is introduction one sentence part 1 3 part 2 3 part 1 part 2 3 part 3 3 sentences 06:45.380 --> 06:48.440 one sentence conclusion. 06:48.530 --> 06:52.330 You might see that work down at the bottom of the same 454. 06:52.790 --> 07:00.180 That's because on the following pages after this there are more letters that are written right. 07:00.310 --> 07:06.630 Well we're not I'm not going to show you that but I'm just want to let you know the work is not 454. 07:06.950 --> 07:09.910 It's because there are other letters. 07:09.920 --> 07:14.700 But you can see the strategy at work around. 07:14.770 --> 07:17.610 You could see the application of this strategy. 07:17.630 --> 07:18.760 It doesn't change. 07:18.770 --> 07:25.700 I hope you're getting a really good understanding of language choice in word choice and what I want 07:25.700 --> 07:26.840 you to do. 07:27.230 --> 07:29.400 What I want you to accomplish. 07:29.480 --> 07:33.630 I hope that's kind of really getting through to you really well. 07:33.890 --> 07:41.630 OK all right so I'm going to do one more example for this second for this second section and then I'm 07:41.630 --> 07:45.980 going to move on and do a live example. 07:46.040 --> 07:53.840 I want to do a live example of a few questions and I'll try to talk to you as I'm going through my live 07:53.840 --> 07:59.760 example to explain things but I want to be able to see what I'm doing in the live example. 07:59.770 --> 08:06.890 I may not be talking as much so you know please don't ask me why aren't you talking more because I'm 08:06.890 --> 08:08.460 writing. 08:08.570 --> 08:13.160 But anyway I'll talk to you soon and I'll see you in the next lecture. 08:13.160 --> 08:13.590 Take care.