Frequently Asked Questions

1. How do I get the course certificate? Click on the trophy in your dashboard to view your certificate after watching 100% of the lectures.

2. Can I watch this course offline? Yes, just download the Udemy app. You cannot download the videos to a PC at this time (to stop pirates stealing the course!).

3. I'm having problems playing the videos. Please try using a different browser and/or internet connection. If that doesn't help, please contact support@udemy.com as I don't control the platform.

4. How long do I have access to this course? You have lifetime access to the course and all future updates!

5. How can I access the resources? If a lecture has downloadable materials available it will be noted on the course dashboard as shown here.

6. Please can I have a refund? Absolutely - you can request a refund directly through Udemy up to 30 days after buying the course.

Resources

• Toolbox - a handy list of all digital marketing tools mentioned in the course.

• Course Facebook Page - Like this page to see student success stories and post your assignments to get feedback (more details later!).

• Notes - preview and recap on the main section of the course.

Daragh