1 1 00:00:00,531 --> 00:00:02,948 (rock music) 2 2 00:00:04,230 --> 00:00:07,600 Which brings me to the next topic, hate comments. 3 3 00:00:07,600 --> 00:00:11,089 If you did make an oopsy, oh boy, 4 4 00:00:11,089 --> 00:00:13,737 are you going to get some of these hate comments, 5 5 00:00:13,737 --> 00:00:16,809 and you should read a few of those comments to find out 6 6 00:00:16,809 --> 00:00:20,210 what you did and figure out why people are angry, 7 7 00:00:20,210 --> 00:00:23,540 and how to adjust so that this doesn't happen again 8 8 00:00:23,540 --> 00:00:26,930 in the future, but if they're just nasty for no reason 9 9 00:00:26,930 --> 00:00:29,980 then, yeah, you've got to ignore them, 10 10 00:00:29,980 --> 00:00:30,813 you guys know that. 11 11 00:00:30,813 --> 00:00:33,146 It's just part of the job, so don't respond 12 12 00:00:33,146 --> 00:00:34,560 if you can help it. 13 13 00:00:34,560 --> 00:00:37,838 Every viral video will get hate comments by the way, 14 14 00:00:37,838 --> 00:00:42,797 because you're being exposed to people who aren't your fans, 15 15 00:00:42,797 --> 00:00:46,180 and if it's bothering you, then just don't read 16 16 00:00:46,180 --> 00:00:47,135 the comments at all. 17 17 00:00:47,135 --> 00:00:50,707 Again, your mental health and mood is important. 18 18 00:00:50,707 --> 00:00:54,037 I find that when you watch and read positive things, 19 19 00:00:54,037 --> 00:00:58,100 you'll perform better and that's kind of what you 20 20 00:00:58,100 --> 00:00:59,266 have to focus on. 21 21 00:00:59,266 --> 00:01:03,747 Now saying that, new YouTubers shouldn't be getting 22 22 00:01:03,747 --> 00:01:05,110 too much hate. 23 23 00:01:05,110 --> 00:01:10,110 I'm going to say max 10%, so 90% or more of your feedback 24 24 00:01:11,196 --> 00:01:12,876 is probably going to be positive, 25 25 00:01:12,876 --> 00:01:17,100 but if you don't have many views at all, 26 26 00:01:17,100 --> 00:01:19,773 and you are already getting a lot of negative feedback, 27 27 00:01:19,773 --> 00:01:22,815 like 50/50, then there's likely a problem 28 28 00:01:22,815 --> 00:01:27,815 that you need to fix, but keep a level head about it, 29 29 00:01:27,825 --> 00:01:32,140 focus on solving the problem, not about the number 30 30 00:01:32,140 --> 00:01:34,135 of people that were mean to you. 31 31 00:01:34,135 --> 00:01:36,615 Not all criticism is hate. 32 32 00:01:36,615 --> 00:01:40,010 A lot of times people are just giving you their opinion, 33 33 00:01:40,010 --> 00:01:41,897 so let's discuss that. 34 34 00:01:41,897 --> 00:01:45,440 How to react to constructive criticism? 35 35 00:01:45,440 --> 00:01:47,116 Read and take comments into consideration, 36 36 00:01:47,116 --> 00:01:51,055 but don't always listen to your subscribers. 37 37 00:01:51,055 --> 00:01:54,817 We've said this before too, a small percent of people 38 38 00:01:54,817 --> 00:01:58,345 may have the loudest voice in the comment section, 39 39 00:01:58,345 --> 00:02:01,825 yet they aren't the majority of your audience, 40 40 00:02:01,825 --> 00:02:06,825 and potential audience, and some people also may not know 41 41 00:02:07,310 --> 00:02:08,750 what they want. 42 42 00:02:08,750 --> 00:02:13,750 I did a parody cinatron, a cinatron is a like a telanova, 43 43 00:02:13,790 --> 00:02:17,820 or like soap opera, anyway, it was a parody series, 44 44 00:02:17,820 --> 00:02:21,830 and it got so much positive feedback. 45 45 00:02:21,830 --> 00:02:25,903 The views were not great, and I switched it up 46 46 00:02:25,903 --> 00:02:30,330 because it wasn't doing well compared to the other videos 47 47 00:02:30,330 --> 00:02:31,490 on my channel, 48 48 00:02:31,490 --> 00:02:36,175 and my subscribers commented they wanted the next episode 49 49 00:02:36,175 --> 00:02:41,175 of this stupid parody soap opera, but I tried. 50 50 00:02:41,370 --> 00:02:44,575 I gave it a four episode chance and it never performed. 51 51 00:02:44,575 --> 00:02:49,575 So I trashed it because my job is to make the most people 52 52 00:02:49,690 --> 00:02:52,774 as I can happy, not to please the minority 53 53 00:02:52,774 --> 00:02:54,825 with the largest voice. 54 54 00:02:54,825 --> 00:02:59,036 So I do read and listen and try suggestions, 55 55 00:02:59,036 --> 00:03:04,036 but the numbers don't lie, so I tend to give analytics 56 56 00:03:04,556 --> 00:03:09,243 priority over the comments, if that makes sense. 57 57 00:03:10,170 --> 00:03:13,023 So, yeah, I don't always listen to my subscribers.