WEBVTT 1 00:00:00.000 --> 00:00:01.470 In this lesson, we're going to talk 2 00:00:01.470 --> 00:00:03.810 about mobile email configuration. 3 00:00:03.810 --> 00:00:06.120 Now, most people use their smartphones and their tablets 4 00:00:06.120 --> 00:00:08.010 to remain connected when they're on the go. 5 00:00:08.010 --> 00:00:11.190 And one of the best ways to remain connected is by email. 6 00:00:11.190 --> 00:00:13.830 For this reason, as a technician, it's really important 7 00:00:13.830 --> 00:00:16.230 for you to be able to understand how to configure email 8 00:00:16.230 --> 00:00:18.240 on a smartphone or tablet. 9 00:00:18.240 --> 00:00:20.550 The first method to use email on your mobile device 10 00:00:20.550 --> 00:00:22.860 is to simply use a webmail client. 11 00:00:22.860 --> 00:00:24.540 This would include going into your web browser, 12 00:00:24.540 --> 00:00:26.940 going to a website like gmail.com, 13 00:00:26.940 --> 00:00:28.290 entering your username or password, 14 00:00:28.290 --> 00:00:30.120 and then doing all of your email access 15 00:00:30.120 --> 00:00:31.890 through that web browser. 16 00:00:31.890 --> 00:00:33.330 Now, for most users, though, 17 00:00:33.330 --> 00:00:35.940 this is not going to give you an optimal experience. 18 00:00:35.940 --> 00:00:38.970 And instead, it is better to set up dedicated email services 19 00:00:38.970 --> 00:00:42.150 on the device, using the device's email program. 20 00:00:42.150 --> 00:00:44.640 In order to configure the email client on your device, 21 00:00:44.640 --> 00:00:47.370 you have to understand your email server settings. 22 00:00:47.370 --> 00:00:49.410 There are various methods of configuring email, 23 00:00:49.410 --> 00:00:52.890 including POP3, IMAP, and SMTP. 24 00:00:52.890 --> 00:00:54.360 Each of these email server types 25 00:00:54.360 --> 00:00:56.940 is going to use a different port associated with it. 26 00:00:56.940 --> 00:00:58.800 If you use POP3, for example, 27 00:00:58.800 --> 00:01:01.230 you're going to be using port 110. 28 00:01:01.230 --> 00:01:04.740 If you're using IMAP, you'll be using port 143. 29 00:01:04.740 --> 00:01:08.580 And if you're using SMTP, you're going to be using port 25. 30 00:01:08.580 --> 00:01:10.020 Now, these three types of servers 31 00:01:10.020 --> 00:01:11.430 and the ports I just mentioned 32 00:01:11.430 --> 00:01:13.530 are going to be sending the email in the clear, 33 00:01:13.530 --> 00:01:15.420 which means without encryption. 34 00:01:15.420 --> 00:01:17.640 This is not the most secure way of doing things. 35 00:01:17.640 --> 00:01:19.350 Instead, for better security, 36 00:01:19.350 --> 00:01:21.810 you should always configure SSL or TLS 37 00:01:21.810 --> 00:01:23.970 when you're connecting to the email servers. 38 00:01:23.970 --> 00:01:26.340 In order to encrypt your POP3 email connections, 39 00:01:26.340 --> 00:01:28.590 you'll be using port 995. 40 00:01:28.590 --> 00:01:30.510 If you're going to encrypt your IMAP connection, 41 00:01:30.510 --> 00:01:32.730 you'll be using port 993. 42 00:01:32.730 --> 00:01:34.770 And if you're encrypting your SMTP connection, 43 00:01:34.770 --> 00:01:37.260 you'll be using port 465. 44 00:01:37.260 --> 00:01:40.140 Also, some servers are going to require authentication, 45 00:01:40.140 --> 00:01:42.900 which means you need to provide your username and password 46 00:01:42.900 --> 00:01:46.200 or some other type of credentials to receive and send email. 47 00:01:46.200 --> 00:01:48.180 So remember, there are multiple different ways 48 00:01:48.180 --> 00:01:49.650 to send and receive email. 49 00:01:49.650 --> 00:01:51.090 When it comes to receiving email, 50 00:01:51.090 --> 00:01:52.680 which we call inbound mail, 51 00:01:52.680 --> 00:01:54.780 you're going to be using POP3 or IMAP, 52 00:01:54.780 --> 00:01:57.810 preferably with a TLS or SSL connection. 53 00:01:57.810 --> 00:02:00.450 And if you're using outbound email or sending email, 54 00:02:00.450 --> 00:02:02.370 you're always going to be using SMTP. 55 00:02:02.370 --> 00:02:05.460 And again, we prefer to do this using TLS or SSL 56 00:02:05.460 --> 00:02:06.990 to ensure there is an encrypted connection 57 00:02:06.990 --> 00:02:09.030 between your mobile device and the server you're using 58 00:02:09.030 --> 00:02:10.560 to send that email. 59 00:02:10.560 --> 00:02:13.950 Now, if you're using a major provider like Gmail or Outlook 60 00:02:13.950 --> 00:02:15.930 or Yahoo or something like that, 61 00:02:15.930 --> 00:02:17.370 you're usually going to be using what's known 62 00:02:17.370 --> 00:02:19.020 as auto-configuration. 63 00:02:19.020 --> 00:02:20.190 With this type of a setup, 64 00:02:20.190 --> 00:02:21.870 when you try to add a new email account 65 00:02:21.870 --> 00:02:23.947 in the mobile client, it will simply ask, 66 00:02:23.947 --> 00:02:25.470 "What is your email address?" 67 00:02:25.470 --> 00:02:28.740 If you enter something like titancipher@gmail.com, 68 00:02:28.740 --> 00:02:29.940 it's going to be able to recognize 69 00:02:29.940 --> 00:02:31.320 that that is a Gmail account. 70 00:02:31.320 --> 00:02:32.940 And because Gmail is so well known, 71 00:02:32.940 --> 00:02:36.720 it already knows which POP3, IMAP, and SMTP servers to use, 72 00:02:36.720 --> 00:02:38.940 and it will automatically configure that for you. 73 00:02:38.940 --> 00:02:40.110 The only thing you'll have to do 74 00:02:40.110 --> 00:02:42.570 is entering your email address and your password. 75 00:02:42.570 --> 00:02:44.310 And that way, you can authenticate to the server 76 00:02:44.310 --> 00:02:46.410 and then have the system automatically configure 77 00:02:46.410 --> 00:02:48.030 all of the settings for you. 78 00:02:48.030 --> 00:02:48.870 On the other hand, 79 00:02:48.870 --> 00:02:51.240 if you work for a small or medium-size business 80 00:02:51.240 --> 00:02:53.790 that has its own institutional email server, 81 00:02:53.790 --> 00:02:56.400 these are not usually going to be set up for auto-configure. 82 00:02:56.400 --> 00:02:57.270 And in these cases, 83 00:02:57.270 --> 00:02:59.220 you'll manually have to configure the account 84 00:02:59.220 --> 00:03:02.460 using the POP3, IMAP, or SMTP server addresses 85 00:03:02.460 --> 00:03:03.870 and the ports associated with them, 86 00:03:03.870 --> 00:03:05.970 as well as selecting whether or not to use encryption 87 00:03:05.970 --> 00:03:09.150 using TLS or SSL for that connection. 88 00:03:09.150 --> 00:03:11.490 When you're configuring a corporate email like this, 89 00:03:11.490 --> 00:03:13.560 you're going to be setting up four main things. 90 00:03:13.560 --> 00:03:15.660 First, the incoming mail server. 91 00:03:15.660 --> 00:03:18.300 Are you going to be using IMAP or POP3 as your server? 92 00:03:18.300 --> 00:03:20.220 And what is the fully qualified domain name 93 00:03:20.220 --> 00:03:22.500 or IP address of that server? 94 00:03:22.500 --> 00:03:25.050 For example, if you were setting one up for Dion Training, 95 00:03:25.050 --> 00:03:28.980 your email server might be mail.diontraining.com. 96 00:03:28.980 --> 00:03:30.180 The second thing you need to set up 97 00:03:30.180 --> 00:03:33.390 is your outgoing mail server, which is going to be your SMTP 98 00:03:33.390 --> 00:03:35.820 or Simple Mail Transfer Protocol server. 99 00:03:35.820 --> 00:03:37.680 This is going to be used for any messages you're trying 100 00:03:37.680 --> 00:03:39.450 to send out of your system. 101 00:03:39.450 --> 00:03:41.070 Often, this will have the same name 102 00:03:41.070 --> 00:03:42.630 as your original email server. 103 00:03:42.630 --> 00:03:44.340 Or it might have something different 104 00:03:44.340 --> 00:03:47.940 such as smtp.diontraining.com. 105 00:03:47.940 --> 00:03:50.010 The third thing you need to set up is whether or not 106 00:03:50.010 --> 00:03:51.450 to enable encryption. 107 00:03:51.450 --> 00:03:54.660 This will be labeled as TLS for Transport Layer Security. 108 00:03:54.660 --> 00:03:56.760 Or if you're using an older provider, 109 00:03:56.760 --> 00:03:58.440 they may still be using SSL, 110 00:03:58.440 --> 00:04:00.750 which stands for Secure Socket Layer. 111 00:04:00.750 --> 00:04:04.020 TLS is the newer and more advanced and more secure version. 112 00:04:04.020 --> 00:04:05.850 And therefore, it is what you should be using 113 00:04:05.850 --> 00:04:07.590 when you're using encryption. 114 00:04:07.590 --> 00:04:09.210 And then the fourth and final area you need 115 00:04:09.210 --> 00:04:11.130 to configure is the ports. 116 00:04:11.130 --> 00:04:13.260 Now, by default, IMAP, POP3, 117 00:04:13.260 --> 00:04:16.170 and SMTP do have port numbers associated with them. 118 00:04:16.170 --> 00:04:18.270 If you're using an unencrypted connection for IMAP, 119 00:04:18.270 --> 00:04:20.220 that's going to be port 143. 120 00:04:20.220 --> 00:04:22.260 If you're using an unencrypted port for POP3, 121 00:04:22.260 --> 00:04:23.910 this is 110. 122 00:04:23.910 --> 00:04:26.280 And if you're using an unencrypted port for SMTP, 123 00:04:26.280 --> 00:04:27.903 this would be port 25. 124 00:04:27.903 --> 00:04:31.200 Now, if you've enabled TLS with its encryption capability, 125 00:04:31.200 --> 00:04:34.350 your IMAP server should be listening on port 993, 126 00:04:34.350 --> 00:04:37.140 your POP3 server should be listening on port 995, 127 00:04:37.140 --> 00:04:40.530 and your SMTP server should be listening on port 465. 128 00:04:40.530 --> 00:04:43.290 That being said, those are the default numbers. 129 00:04:43.290 --> 00:04:45.390 Your system administrators on those email servers 130 00:04:45.390 --> 00:04:47.580 can actually set them up to use any port they want 131 00:04:47.580 --> 00:04:48.810 as a listening port. 132 00:04:48.810 --> 00:04:51.330 So you always need to check with your system administrators 133 00:04:51.330 --> 00:04:53.280 to make sure you have the right email server names, 134 00:04:53.280 --> 00:04:54.960 IP addresses, and port numbers 135 00:04:54.960 --> 00:04:56.520 that are being used by your organization 136 00:04:56.520 --> 00:04:58.520 when you're configuring a mobile device.