WEBVTT

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<v ->In this lesson,</v>

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I'm going to show you how to disassemble a laptop.

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But before we do that,

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I want to show you exactly how I have my work bench set up.

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Now on my work bench, I have this antistatic mat

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that you can see here that's shown in blue.

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In addition to that,

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I have a magnetic parts board over here.

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This magnetic parts board will allow me

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to be able to take out the pieces from my laptop,

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such as the different screws,

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put them into one of those locations, and label them

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so I don't lose track of where the screws came from.

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Oftentimes when you're disassembling a mobile device

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or a laptop, a lot of the screws look the same

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or look very close to each other.

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And so you may be starting to try to put the wrong screw

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in the wrong place when you reassemble the laptop.

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If you use a screw that's a little bit longer

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than the one you were supposed to,

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you can actually crack the underlying circuit board

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such as the motherboard or other devices

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inside of the laptop.

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So it's important to always put the right screw back

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into the right hole.

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Now, before we get started in this section of the course

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of our demonstrations, I want to show you

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the two different laptops that we're going to use.

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The first one I have is this one, which is a Dell computer.

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Now this is a really old Dell.

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This is about a 8 to 10-year-old model,

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but it makes a great example

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of what a typical corporate office laptop might look like.

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When you're dealing with a corporate office laptop,

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you'll notice they tend to be thicker and bulkier

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but in addition to that, they have easy access panels

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for you to reach and be able

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to upgrade different components.

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On the underside of this laptop,

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you'll see a couple of key areas

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that I want to point out.

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First, we have the docking station port right here.

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This allows this laptop to be placed

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into a docking station and using this proprietary connector,

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it will then connect into the docking station

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and provide you with lots of different features

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and functions through that docking station

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for your end user to use.

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In addition to that, we also have this plastic cover,

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which is used to hide the wifi card

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or the cellular card on this particular model.

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In here, you'll find a mini PCIe slot

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that you can use to put in an additional expansion card

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for this model.

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In addition to that, we also have this bay

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and this is actually the battery bay.

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On this model, they made it really easy

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to get to your battery.

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To be able to remove the battery,

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simply push the thumb locks to the side

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and push the battery cover forward.

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That will release it,

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and then you can pull out that battery

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and you can see the battery and its connector

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are all part of that door.

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To replace this battery,

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I would simply buy a replacement for this

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and I would then be able to put it right back in,

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sliding it into place, and pushing it until it clicks

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to lock it back in place.

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In addition to that, this particular model

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has a couple of other unique features

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that I want to demonstrate.

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Here on the side, you'll see there is this slot on the side

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known as a smart card reader.

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Using this reader, you can insert a plastic card

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that looks like an ID card that has an embedded microchip

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and this can be used for identification and authentication

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when logging into the machine.

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For example, I used to work for a government organization

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and every day, I would take my ID card,

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slide it into this slot

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and be able to log into my computer using that

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and a pin number that was associated with that card.

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This uniquely identified me to the system

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and used multifactor authentication

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because it was something I had, this card,

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and something I knew, my pin number.

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Now, in addition to that,

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you'll also see there's an empty bay here on the side.

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Now, this empty bay is actually where the hard drive goes

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on this model.

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Now on this model, just like the battery is removable,

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you can also remove the hard drive.

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And this, again, is something that's used

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in higher security environments.

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So when they were done using this laptop

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and they wanted to sell it off for parts,

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they actually took that hard drive and destroyed it

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to make sure none of their data was being taken

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by somebody who bought the laptop.

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And therefore, the rest of this laptop could be repurposed

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if you simply bought a new hard drive

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and put it into that bay.

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This hard drive was put into a plastic caddy

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that locked it into place.

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And the hard drive itself used a SATA connection

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for both data and power

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and it used a 2.5 millimeter form factor.

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The next thing I want to point out

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is this wireless on/off switch.

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Right now, it's set to the off position.

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And if I flip it this way, it will allow us

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to turn that radio on for the wireless card.

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Now, the benefit of having a physical switch like this

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is you can be certain that that wifi card

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has been powered off.

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Again, in business and enterprise units,

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you'll often see a dedicated switch like this

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to turn on or off that particular wireless card.

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Keep this in mind if you're doing troubleshooting

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and you can't figure out why the wireless network

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isn't working on a particular laptop.

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There may be a hardware switch associated with it.

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Now, if we flip the laptop over to the other side,

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you'll see that we have a DVD-ROM here.

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Now, if we didn't need a DVD-ROM,

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we can actually take that out and replace it

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with something else like a secondary hard disk

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or an old-school floppy disk drive

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or even just a blank plate

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to reduce weight and power consumption.

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To do that on this model,

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simply push this button on the side, grab it and pull,

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and the entire unit comes out.

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This unit does use a proprietary connection

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that you could see here on the back

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that is specific to this Dell model.

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And so you have to pick up a component

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that works with this particular make

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and model of Dell laptop

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to be able to change out this DVD drive for anything else.

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Now, when you put this back in,

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you'll simply slide it into place, push it into place,

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and then push the button down to relock it into place.

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Now, the last thing I want to show you is the keyboard

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and the layout on this particular laptop.

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To do this, I'm going to lay it flat here on my desk.

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Now, you'll notice we have a standard keyboard

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with all of the keys you would expect

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but we don't have a dedicated number pad.

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Instead we have small blue numbers such as 1, 2, 3

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being on the J, K, L keys.

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To be able to use those numbers,

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you will simply turn on the NumLock key here

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and then these letters will no longer work

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and the numbers will be used instead.

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If you're trying to enter something onto your screen

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and you're seeing a lot of numbers showing up

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instead of letters, it is possible

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that your NumLock has been enabled.

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So to disable it, simply press the NumLock key,

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and that will turn off that feature

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and bring it back to a standard keyboard.

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In addition to that,

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this laptop does have two different ways

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to control the pointer on your screen.

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The first is the more common one that you see these days,

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which is known as a touchpad or trackpad.

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You could see that down here.

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On this particular touchpad or trackpad,

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you'll notice it's small in nature,

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about two inches wide by 1 1/2 inches tall.

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And it has two buttons, the left-click

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and the right-click for the mouse.

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As you're operating it,

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you'll simply move your finger around

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to where you need to go

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and then left-click or right-click as appropriate

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for your particular operating system.

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Now, a lot of modern laptops have actually removed

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that left and right button from the trackpad.

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And instead they've integrated that

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into the trackpad itself.

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This allows you to have a larger trackpad or touchpad

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but you don't have those dedicated keys.

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On those trackpads, they'll use one of two methods

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to simulate these buttons.

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Either they'll have you click with one finger

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to be able to do a left-click

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or two fingers to do a right-click

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or they'll use the bottom left side as the left-click

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and the bottom right side as the right-click.

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This will depend on your make and model of laptop

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so check your documentation to figure out

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which one it is for yours.

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Now, the next laptop I want to show you

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is what's known as a Lenovo Y540.

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This is a more modern laptop being only about two years old.

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This is actually my kids' laptop before they broke it.

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So you're going to see some stickers

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and things on it, but that's okay.

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We can still see the purposes of it.

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This laptop is designed as a gaming laptop.

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They sell it with a higher processor,

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a bigger fan, and it uses up more power.

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Because of this, you'll see there's not a lot

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of easily accessible components

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like a hard drive, mini PCIe slot,

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or the battery that can simply be removed.

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And instead we'll have to fully disassemble this laptop

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to get to the different components.

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Now, in this laptop,

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you'll notice the back is fairly smooth.

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We don't see a lot of ports or a docking station port

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or anything like that.

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Instead, we just see two large areas,

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which are actually vent outputs for the fans.

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Again, this was designed as a gaming laptop

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and therefore, it produces a lot more heat

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than a regular laptop would.

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Right above these, you'll see there's these rubber feet.

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And these are actually sticking up

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about 1/4 inch off the ground.

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This will keep the fans from blowing directly on your desk

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and giving a little bit of space

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between the bottom of the laptop

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and the desktop to be able to give more room for cooling.

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As we look at the backside of this,

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we'll see our port cluster on the back of this laptop,

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including a USB-C connection,

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a display port connection, a USB Type-A connection,

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an HDMI connection, an RJ45 network connection,

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a power connector that's specific to this laptop,

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and a Kensington lock or case slot connector.

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Also on this laptop, you'll notice on both sides,

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we do have a grate that allows more air

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to be pushed out of this laptop,

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again, trying to help cool it down.

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The next area we have is going to be here at the top

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and you'll see there is another USB Type-A connector.

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And if we go around all the way to the other side,

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we can see we have yet another USB Type-A connector,

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as well as a 1/8 inch or 3.5 millimeter audio jack.

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Now, let me go ahead and open this up

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so you can see the inside and what the trackpad looks like.

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Now that we have the laptop open,

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you can see that this uses a full style keyboard.

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Unlike the previous one that we saw

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which had a compact keyboard,

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where we had to share number keys and letters,

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this one has a dedicated number keypad over to the right.

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In addition to that, it also has a dedicated setup

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for the arrow keys, giving you the up, down,

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left, and right.

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And again, this was designed as a gaming laptop

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so they want to build up easy access to these arrow keys

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so you could play your games a lot more efficiently.

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In addition to that,

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you'll notice we have the trackpad at the bottom.

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Now at the trackpad at the bottom,

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you'll notice there is no buttons

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but there is a small little dividing line right here

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that shows me that this will be my left-click

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and this would be my right-click.

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Additionally, this laptop does support single click for left

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or dual click for right.

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And you'll notice we have have a much larger trackpad

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on this model because we eliminated the physical buttons

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that were sitting there underneath the other one.

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Now, in addition to that,

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we do have our power button here at the top.

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And then we do have function keys going across the top.

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And each of these functions has two purposes.

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The first function is the function key itself,

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such as F1, F2, F3, or F4 inside of Windows.

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But in addition to that,

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you'll also see a little symbol underneath it.

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For instance, this F1 key also serves as the mute key.

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F2 is the volume decrease.

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F3 is the volume increase.

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F4 is to mute your microphone, and things like that.

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Now, in addition to that, this keyboard

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does have a couple of function keys

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that have special meanings

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that would be important for us to know

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as a technician during troubleshooting.

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For example, if you're having trouble seeing something

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on your screen or on an external display,

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you need to check the F7 key.

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This F7 key controls whether or not you're going

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to an internal display or an external display

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based on pressing that key.

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If you're having trouble being able

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to mirror your laptop's image

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into an external display over HDMI or display port,

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you do want to check that particular key.

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In addition to that, we also have airplane mode on F8.

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You'll notice here there's a little symbol for the airplane.

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And again, if you want to be able

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to use any of these special functions,

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you'll simply press the Fn key at the bottom of the button

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and then press the key such as F8

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to turn airplane mode on or off.

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All right, now that we've gotten that quick introduction

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to two different laptops

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to see all their different features,

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we are going to open up this laptop.

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Now to be able to do this,

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you'll notice there are lots of screw holes all around it,

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including here on the edges,

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as well as some here in the middle section.

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And so as you work on your laptop and disassemble it,

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you're going to make sure you keep track of all the parts.

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You're going to use your plastic pry bar

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to get the plastic casing off,

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making sure to loosen those retaining clips

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and be able to get into the actual device itself.

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Now, next, we want to start taking out the different screws,

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going all around the case,

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but we do want to document exactly where those screws were.

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So I'm going to start with this top left corner.

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So I'm going to go ahead and put my screwdriver in there,

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and simply unscrew it.

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I'm going to go ahead and put that on my board here.

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And I'm going to say top left.

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Now I'm going to continue doing this

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all the way around the laptop.

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And when I'm done, I will show you all the parts

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on the board, as well as all the screws having been removed

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before we remove the case.

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Okay, so now that we've gotten all of the screws

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out of this laptop, I've gone around the edge

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and through the center and placed them onto my mat,

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where I've been able to label each one.

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You can notice as you look at these

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that they are all of a different size.

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It looks like the first seven are about the same size.

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And then we have some that are the same size here

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towards the bottom, but they do vary

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and so you want to make sure you don't mix them up

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because some may look the same,

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but they might be off by just a little bit.

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So now to open up this laptop,

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we're going to use our pry tool,

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which is simply a little piece of plastic

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that we can wedge in there between the two pieces

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and open it up by doing that.

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Inside of this laptop beyond those screws,

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there's also little plastic retaining clips.

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And so by using this little pry tool,

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we can break apart those retaining clips

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and allow us to get into the laptop.

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So there we go, going around the edge,

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continuing around.

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You can hear that little clip,

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which is the retaining pins letting go.

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And I'm going to do that all the way around this laptop.

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There we go.

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And I'll pull that off to the side.

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Now, let me go ahead and straighten this up

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a little bit better for you.

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And now that we're going to be working

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with the inside of this laptop,

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we do want to make sure we have our ESD strap on.

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You also notice I have an ESD mat

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that my laptop is sitting on currently

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to make sure it's protected from electrostatic shock.

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Now that we have the laptop properly disassembled,

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we're going to focus on replacing different components

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inside of it, including the battery,

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the keyboard, the memory, the storage,

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the expansion cards and things like that.

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But we'll save those for each in their own video.

