WEBVTT



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<v ->In this section of the course,</v>



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we're going to talk all about



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how to troubleshoot print devices,



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including printer connectivity issues,



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print feed issues, print quality issues,



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print finishing issues, and print job issues.



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So as we move into this section,



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we're once again going to be focused on domain five



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hardware and network troubleshooting



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as we fully cover Objective 5.6.



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Objective 5.6 states that given a scenario,



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you must be able to troubleshoot and resolve printer issues.



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As we begin this section,



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we're going to first take a look at different printer



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connectivity issues that you may come across in the field.



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This includes things like local cable connections



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or the network connections not working properly.



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Then we're going to move into some different print feed issues,



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such as paper jams, incorrect paper sizes being used,



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papers that aren't feeding properly, multi-page misfeeds,



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and other things like that.



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Next we're going to move into our discussion



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of print quality issues.



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This includes things like lines printing down a page,



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garbled print outputs,



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toner not fusing to the paper,



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and faded printouts, speckling on printed pages



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and incorrect chromas being displayed.



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After that, we'll cover some issues



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associated with print finishing,



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such as staple jams and hole punchings



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that are happening in the wrong locations.



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Finally, we'll cover print job issues,



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their causes and how to fix



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a congested or clogged print queue.



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As you're going to learn in this section of the course,



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there are lots of potential print device issues that you're



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expected to know about as a technician and be able to fix



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those in the field or in the workplace.



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Now you're going to be the first line of support



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for all these different printer issues,



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so it's important to understand these things.



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Now let's go ahead and get started with our coverage



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of how to troubleshoot print devices



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in this section of the course.