WEBVTT 00:00.080 --> 00:06.290 The next thing we now want to do is to create some policies for our store, because every store needs 00:06.290 --> 00:10.190 a terms and conditions, a privacy policy and a refund policy. 00:10.220 --> 00:14.930 Now, I appreciate these aren't the most exciting pages that we're ever going to create, but they are 00:14.930 --> 00:15.590 essential. 00:15.590 --> 00:20.840 And so in this lecture, I'm going to show you how to create the privacy policy and the terms and conditions. 00:20.840 --> 00:25.490 And then we'll have a look at the refund policy later on when I start talking to you in more detail 00:25.490 --> 00:26.690 about sales. 00:26.720 --> 00:31.670 Now, once again, good news because Shopify actually makes this very easy for us. 00:31.670 --> 00:36.950 So what you'll need to do is to come down to the settings and then scroll down towards the bottom where 00:36.950 --> 00:41.150 you're going to see policies where you can see straight away. 00:41.150 --> 00:49.130 We can create written policies for returns and refunds, a privacy policy, terms of service, a shipping 00:49.130 --> 00:53.060 policy, contact information and a legal notice. 00:53.270 --> 00:59.060 And of these, the ones we're going to concentrate on right now are the privacy policy and the terms 00:59.060 --> 00:59.840 of service. 00:59.840 --> 01:05.330 And I repeat myself, but we will come back to the return and refund policy later on in the course. 01:05.330 --> 01:10.540 Now, I also said that Shopify makes this really easy and it really does. 01:10.540 --> 01:16.720 Because if we start with the privacy policy, when I click into this, you will see immediately without 01:16.720 --> 01:23.080 you doing anything at all, that Shopify has created an absolutely fantastic privacy policy for us. 01:23.080 --> 01:29.170 And if that's not enough, I draw your attention to this at the top where it says use automated policy. 01:29.170 --> 01:34.840 And below you can see that it says keep policy content in sync with store settings and latest Shopify 01:34.870 --> 01:35.620 templates. 01:35.620 --> 01:41.890 And that means that as long as you have this switched on, then this privacy policy is going to get 01:41.890 --> 01:48.850 automatically updated with not only changes that you might make to your store, but also any changes 01:48.850 --> 01:55.720 that Shopify makes to the privacy policy in general to ensure that everything is always kept completely 01:55.720 --> 01:56.710 up to date. 01:56.710 --> 01:57.850 And so there we go. 01:57.880 --> 02:00.280 That's the privacy policy already done. 02:00.310 --> 02:04.960 And so let me come out of here and go to the terms of service. 02:04.990 --> 02:10.210 Now here you'll notice that things are a little different because we have a place to write text, which 02:10.240 --> 02:12.100 at the moment is completely blank. 02:12.100 --> 02:18.550 But fear not, because up here I have a button that says insert template, and when I click on this, 02:18.580 --> 02:25.330 it immediately gives me a ready made terms of service, which is an absolutely fantastic start. 02:25.360 --> 02:31.000 Now once again, there really is nothing to do here, although I would encourage you just to read down 02:31.000 --> 02:34.360 to make sure that you are happy with the text that has been supplied. 02:34.360 --> 02:40.120 But really, the only thing you need to concentrate on is the part at the bottom here where you have 02:40.120 --> 02:40.900 a choice. 02:40.900 --> 02:47.320 Either you could insert your trading name as they suggest, and then if I had also a business address, 02:47.350 --> 02:53.200 a phone number, a registration number, a VAT number, etc. I could also include that here. 02:53.200 --> 02:58.000 But to be honest with you, the simplest thing at this stage, particularly if you don't have a business, 02:58.030 --> 03:04.390 is simply to delete this and also to delete where it asks you to insert the trading name, leaving simply 03:04.390 --> 03:07.510 your email address, which is totally sufficient. 03:07.510 --> 03:10.030 And so now I can click on publish. 03:10.030 --> 03:14.620 And now you have a fantastic privacy policy and a Terms of service. 03:14.650 --> 03:19.420 Now having created those, clearly the next thing we want to make sure of is that the visitors to our 03:19.420 --> 03:21.340 site can find these policies. 03:21.340 --> 03:24.790 So let's have a look and see how we're going to do that in the next lecture.