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In this video we'll set up shipping options for your e-commerce store for digital and downloadable products.

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Newcomers can manage the whole process.

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When someone buys a downloadable product like a PTF e-book a piece of software a video or audio file

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or any digital item.

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You'll need a way for the customer to log into their online account and download their purchase.

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This whole process including log ins accounts and download permissions can be automated by the end of

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this lesson.

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You'll be able to set up Wordpress and newcomer's to manage sales of digital downloads including customer

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accounts and limiting the number of downloads allowed.

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Let's get started.

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We're still going to be working inside of the newcomers store web site that we've been working on.

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So make sure you have that site open in one tab and your Wordpress dashboard open in the other.

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Let's go to that WordPress dashboard and open up with e-commerce and the settings panel.

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Now we have a number of tabs across the top that we've gone over in previous videos.

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But in the first general tab you can see that shipping locations has a number of different drop downs

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in the settings.

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The one that we've had set now is disable shipping and shipping calculations.

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Now if you have a site or a client site that is not going to be shipping any items from there come cover

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store.

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This is what you would have selected.

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And then it disables all shipping items from the front end and the back end selections of our site.

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But if we opened that up and we could say ship to specific countries only or these are other two selections

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that you might need to use depending on what your clients store setup should be.

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But if let's just use shift to specific countries only and then you can choose a country here just by

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starting to type the name.

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I'm located in the United States so I select that and then I can just go down and choose the rest of

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the shipping choices like how are we going to locate the customer geolocation through their computer

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or mobile device is a really good way to do that.

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And then we can either enable or disable taxes and tax calculations et cetera.

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And so if we go down and save our changes with the new shipping selection you'll see that you have a

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new tab at the top here under settings called shipping so follow along on your own site.

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And let's set up some examples shipping options for your commerce setup.

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So click the shipping tab and you'll see that there are three sub items underneath the shipping tab

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shipping zones shipping options and shipping.

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Classis of course you can read about any of these using these little question mark tool tips as well

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as go into the Commerce website in the documentation like we've done before.

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For now we might add a shipping zone that just has our entire country just an offer one shipping zone

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for the entire store.

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So if the zone name is USA then we can select regions or limit to specific zip codes if we want to.

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If I start typing United States I can just leave that as the whole region and then it doesn't have any

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shipping methods offered right now to this zone.

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The rest of the world is actually another zone within there.

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I'm going to save changes here and we can see that you can choose and drag your shipping zones and that's

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the order in which they'll be offered that if you have more than one shipping zone in terms of a region

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and then you want to use different different shipping methods for each of those zones.

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If you don't add a shipping method to a certain zone like this one in the rest of the world then that

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won't be offered to the customers.

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But now we need to offer a shipping method to the zone that we've defined for the entire USA.

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So maybe we can use flat rate or you can choose free shipping and that can actually be conditional on

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a certain dollar amount being spent or even a coupon code or some other conditional element now that

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we've set our shipping method for flat rate that lets us click on the link here which has a flat rate

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that will open up our flat rate for the 1 shipping zone that we have called USA and we can then title

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it and set a taxable or nontaxable status on that and then set the cost which is important right here.

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And so we need to use the same decimal amount and say we have $8 for shipping and click save changes.

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Great now our settings have been saved and that shipping amount will be calculated for the customer

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for every one of our products.

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I've already set one flat rate shipping method to my USA zone and so now I'll add free shipping as a

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second shipping method.

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You can see it over here on the right hand side.

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Now if I click my free shipping method link over here I can define what free shipping requires.

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So you can just leave it as a choice of course people will choose free shipping if they have it as an

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open choice.

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But I can make it conditional on having a valid free shipping coupon a minimum order amount or a combination

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there.

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So if I do a minimum order amount of say if somebody spends 100 dollars well then they'll get free shipping

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and then I can advertise that let's click shipping options at the top.

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The second sub item over and under shipping options we've just got a few selections here under calculations

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we can enable a shipping calculator on the cart page which would enable a customer to calculate their

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shipping charges if they live in different regions.

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Now since we're going to be setting up just a flat rate shipping charge for the entire region or zone

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we can uncheck the calculator and not have that on there.

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Now we don't have to hide shipping costs until an address is entered because that's just a personal

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choice for the store owner and we're going to be advertising that we have a flat rate shipping for the

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entire USA anyway.

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Now the shipping destination you can see under this tool tip this controls which shipping address is

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used by default and you can default to the customer billing address or the shipping address.

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I think it's a good idea to default to the shipping address because sometimes that can be different

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than the billing address.

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So just click Save changes and then we'll take a look at the next item the shipping classes.

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You may not have to use shipping classes but if you roll over the tool tip you can see that they can

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be used to group types of products and use different shipping methods such as flat rate up to a certain

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weight or if you have heavy items and you need to provide a different rate for that class of product

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which is a lot heavier than others.

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You might be able to do that to split your different flat rates into their shipping classes.

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We'll just leave that alone for now.

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You can read about it in more detail on the Commerce website if you need to.

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So that's almost all there is to it in terms of setting the shipping for our entire store.

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So let's open up the store and scroll down and let's just add one of the products to the cart and view

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the cart and we can look at how the shipping is presented to the customer.

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You can see that if you scroll down a little bit in the shopping cart the cart totals show subtil total

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of shipping which is labeled flat rate and shows the cost.

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And then it totals it.

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So if we proceed to checkout you can see that that has the flat rate amount detailed as well and it

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shows that subtotals and totals and then the payment methods and the choices that the customer can have

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and they can go on with their purchase from there.

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So there are a lot more options depending on what the store needs for shipping.

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But you can see that we've gone over all the settings you might have to do some different calculations

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or allow the shipping calculator depending on weight of the item and size or the person's location.

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Let's quickly go back into the new settings and let's look at a particular product page so that we can

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see how to define different weights and sizes for calculating the shipping in case that's necessary.

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So if we look at this happy ninja product that we put in our car a moment ago if you look down under

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the product data there's a shipping menu item and there's where you can define the weight and the dimensions

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and you can assign it to one of the shipping classes we discussed before.

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If that's something that the store is going to be needing.

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And so with the shipping calculator depending on where the location of the person is and the weight

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and the dimensions of the shipping box you can let Wu commerce decide how much to charge the customer.

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While we're here on the product page.

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Let's start talking about virtual and downloadable products.

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Obviously if you're going to offer a download for somebody and have them purchase that item and have

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them download it there's not going to be any shipping calculated with that product.

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And you can see right here under product data that there are two checkboxes virtual Prucha products

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that are intangible and aren't shipped and then downloadable downloadable products give access to a

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file upon purchase.

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Now this is the highly powerful benefit of using Wu commerce with commerce is a free e-commerce software

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that allows you to manage downloadable products and access to a file upon purchase.

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It's very powerful.

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And we'll go over setting up a digital e-commerce product right now.

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Back on the products page.

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Let's look for a product that we can edit.

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How about this first one in the list.

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Single number two.

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And then we can test the downloading process as a customer.

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So the first thing I'll do to set this product up as a digital and downloadable product is I'll scroll

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down just a little bit to product data and our click virtual and you can see when you do that that erases

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the shipping option over on the left hand side because a virtual product is intangible and it's not

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shipped.

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And then also click the downloadable box.

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You can see that when I check that box down below this regular and the sale price items it gave me a

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downloadable files section that I can use to choose my options.

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So one thing we can do right here is add the file and I know that I have an image on my desktop that

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we used as a part of the course that I can use just to test the downloading capabilities of the new

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store.

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So here under downloadable files you can click Add File and you should know that you can put more than

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one file as a downloadable part of a single product.

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And so we'll just add one file at this point.

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I'll just call it new single too since that's the name of this product and you should also know that

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you can place any file you are RL here in this area in case you want to host your downloadable files

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somewhere else besides the Web site Media Library.

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Newcomers will protect your files against downloading and offer them up only to customers who purchase

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them.

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And in that way you can choose the media library or any you are l where you keep your files.

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But I'll just click Choose file and now if I go to upload files and hit select file I'm going to go

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to my desktop and I'm under the brochure site folder that I created on one of our first chapters.

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And there's this large image and I can just hit open and that will upload it to that media library and

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I can hit insert file you Arel now newcomer's will protect this file and only allow customers who buy

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this product to download the file and you can also place a download limit for how many times you want

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them to read download or be able to read download the product hit zero for unlimited downloads.

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You can have this download link expire after a certain number of days if you like or you can just leave

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it blank for it never expires and then the download type has to do with the schema or how this page

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and product in your website is listed in the search engine directories like Google.

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Is it music.

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Is it an application or software or a standard product.

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We can just leave that as standard product but there is one more thing we should edit.

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Just so this is easy to test so that we can buy it without exchanging any money and check our downloading

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process.

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So if down here if I just change the sale price to zero that'll show that it's on sale for free at the

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moment inside of our Web store.

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Then I'll go and click the update button.

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One more place we can go in the Wordpress dashboard for downloadable items and their settings is under

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way commerce settings.

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I've navigated to the general settings page and then under products.

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I've got a sub item called downloadable products.

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This page just has a few items to choose from and the main one is the file download method.

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Now there's three options here.

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You can read a little bit about it using the tool tip here but there is a good document in the commerce

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docs.

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I searched for downloadable product and I found this link here.

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You can read the link right here if you like in their documentation but it gives good information about

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those three settings whether you choose for download x SL redirect X send file or redirect only.

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Basically what it's saying is that forced downloads uses ph at the server to serve the downloadable

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item to the customer.

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And if it's very large you might incur a timeout if you have large items like video files or audio files

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in which case if your server has this mud installed the send file method is better.

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The force downloads is the default and it's usually the best thing to choose unless you have large files.

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Next you can check downloads require logging which is a good idea if you're in if you're having your

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customers log in and have an account.

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They can go to your Web site and go to their account page to click their download buttons for products

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they've purchased and then you can choose whether to grant access to downloadable products after payment

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or whether they are accessible while the order is processing.

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That's all personal preference for you and your clients.

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So with all of our downloadable items options set.

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Let's go back to the web store front end and we'll look at our product and buy it as if we were a customer.

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So I scroll down to the single number two.

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First of all you can see it has a sale icon and the real price is crossed off.

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And even though I put the numbers zero in the sale price it goes free with an exclamation point.

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So I can click Add to Cart and then view cart looking at my cart I could see that the total is zero

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because the price is zero.

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And as we get on here cart totals are zero.

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So I can proceed to the checkout and as I scroll down I'll need to put some required information here

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just because these are required billing details even though the end result will be zero dollars.

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And in a subsequent video we'll be learning how to not require all this billing info.

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When you do have a free product.

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But for now I'll just fill this in the video for a second and be right back to place my order now that

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I have all that information filled in.

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I can click the place order button and it says order received.

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Thank you I've got an order number and some records.

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And now this is the great part.

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I've got the order details right here.

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And these are my order details.

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This clicks through to the product page but right here is a line that says download and it says Wu single

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too.

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That's my object that I can download.

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And so what happens if I click that right now it knows that I'm logged in and it allows me to download

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the item I had defined before which is large image dot jpeg.

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Great.

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It's working.

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So let me cancel that.

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And if we go up here and just look at the My Account page that brings us to our dashboard.

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And since I'm logged in as the customer I can go down to the third tab here and click downloads and

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my download has showed up.

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Here's the product page and it says how many how many remaining infinity and it never expires and here's

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my download button again that's working to download the file that I defined within this product and

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that would just come into my downloads folder here.

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Once I click OK great.

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So let's just take a look.

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If I open that and open a folder in Windows Explorer which is that downloads folder and there's large

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image if I just double click it it'll show me what I've downloaded.

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Great a nice product for $3.

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That was on sale for free.

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But you can see how the downloading works for products that you can offer that are virtual products

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and downloadable items.

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If I'm not logged in in fact this is a good test right here inside of my account I can hit the logout

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button.

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And now that I'm logged out if I go to my account I don't have any information here that I can get.

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I need to be logged in in order to download my product.

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One last thing to check would be within your e-mail program you will receive two e-mails for the order

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that was placed.

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One that would go to the store owner and that's you and this is the first e-mail that came in.

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I've got a new customer order it tells me what was ordered and the customer details and secondly the

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person who purchased the item gets an e-mail it says download your files.

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Of course you can customize this e-mail template and we'll learn how to do that in a future video to

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put your logo and control your colors and everything here.

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Not only does it give you information about your order as a customer but it also gives you a link to

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your download.

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And so that's another very customer friendly way that will comer's uses the e-mails to provide your

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downloads.

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But I have to be logged in to download the files.

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So if I just log in right here and Firefox is remembering my password there I am.

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It tells me who I am and I've got all my information here.

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I can click downloads and there's my file in this lesson.

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You continue to set up your Wu commers powered web store setting up shipping options and exploring and

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testing how the site can provide downloadable products to customers with full automation in the next

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video you'll learn how to streamline the process for providing free products and downloads so that the

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customer doesn't have to fill in unnecessary billing information on the checkout page.

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This is a great way to use wew commerce to provide a free download in exchange for an email address

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to build a marketing list of leads and potential customers.

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Let's do it.