In this video we'll set up shipping options for your e-commerce store for digital and downloadable products.
Newcomers can manage the whole process.
When someone buys a downloadable product like a PTF e-book a piece of software a video or audio file
or any digital item.
You'll need a way for the customer to log into their online account and download their purchase.
This whole process including log ins accounts and download permissions can be automated by the end of
this lesson.
You'll be able to set up Wordpress and newcomer's to manage sales of digital downloads including customer
accounts and limiting the number of downloads allowed.
Let's get started.
We're still going to be working inside of the newcomers store web site that we've been working on.
So make sure you have that site open in one tab and your Wordpress dashboard open in the other.
Let's go to that WordPress dashboard and open up with e-commerce and the settings panel.
Now we have a number of tabs across the top that we've gone over in previous videos.
But in the first general tab you can see that shipping locations has a number of different drop downs
in the settings.
The one that we've had set now is disable shipping and shipping calculations.
Now if you have a site or a client site that is not going to be shipping any items from there come cover
store.
This is what you would have selected.
And then it disables all shipping items from the front end and the back end selections of our site.
But if we opened that up and we could say ship to specific countries only or these are other two selections
that you might need to use depending on what your clients store setup should be.
But if let's just use shift to specific countries only and then you can choose a country here just by
starting to type the name.
I'm located in the United States so I select that and then I can just go down and choose the rest of
the shipping choices like how are we going to locate the customer geolocation through their computer
or mobile device is a really good way to do that.
And then we can either enable or disable taxes and tax calculations et cetera.
And so if we go down and save our changes with the new shipping selection you'll see that you have a
new tab at the top here under settings called shipping so follow along on your own site.
And let's set up some examples shipping options for your commerce setup.
So click the shipping tab and you'll see that there are three sub items underneath the shipping tab
shipping zones shipping options and shipping.
Classis of course you can read about any of these using these little question mark tool tips as well
as go into the Commerce website in the documentation like we've done before.
For now we might add a shipping zone that just has our entire country just an offer one shipping zone
for the entire store.
So if the zone name is USA then we can select regions or limit to specific zip codes if we want to.
If I start typing United States I can just leave that as the whole region and then it doesn't have any
shipping methods offered right now to this zone.
The rest of the world is actually another zone within there.
I'm going to save changes here and we can see that you can choose and drag your shipping zones and that's
the order in which they'll be offered that if you have more than one shipping zone in terms of a region
and then you want to use different different shipping methods for each of those zones.
If you don't add a shipping method to a certain zone like this one in the rest of the world then that
won't be offered to the customers.
But now we need to offer a shipping method to the zone that we've defined for the entire USA.
So maybe we can use flat rate or you can choose free shipping and that can actually be conditional on
a certain dollar amount being spent or even a coupon code or some other conditional element now that
we've set our shipping method for flat rate that lets us click on the link here which has a flat rate
that will open up our flat rate for the 1 shipping zone that we have called USA and we can then title
it and set a taxable or nontaxable status on that and then set the cost which is important right here.
And so we need to use the same decimal amount and say we have $8 for shipping and click save changes.
Great now our settings have been saved and that shipping amount will be calculated for the customer
for every one of our products.
I've already set one flat rate shipping method to my USA zone and so now I'll add free shipping as a
second shipping method.
You can see it over here on the right hand side.
Now if I click my free shipping method link over here I can define what free shipping requires.
So you can just leave it as a choice of course people will choose free shipping if they have it as an
open choice.
But I can make it conditional on having a valid free shipping coupon a minimum order amount or a combination
there.
So if I do a minimum order amount of say if somebody spends 100 dollars well then they'll get free shipping
and then I can advertise that let's click shipping options at the top.
The second sub item over and under shipping options we've just got a few selections here under calculations
we can enable a shipping calculator on the cart page which would enable a customer to calculate their
shipping charges if they live in different regions.
Now since we're going to be setting up just a flat rate shipping charge for the entire region or zone
we can uncheck the calculator and not have that on there.
Now we don't have to hide shipping costs until an address is entered because that's just a personal
choice for the store owner and we're going to be advertising that we have a flat rate shipping for the
entire USA anyway.
Now the shipping destination you can see under this tool tip this controls which shipping address is
used by default and you can default to the customer billing address or the shipping address.
I think it's a good idea to default to the shipping address because sometimes that can be different
than the billing address.
So just click Save changes and then we'll take a look at the next item the shipping classes.
You may not have to use shipping classes but if you roll over the tool tip you can see that they can
be used to group types of products and use different shipping methods such as flat rate up to a certain
weight or if you have heavy items and you need to provide a different rate for that class of product
which is a lot heavier than others.
You might be able to do that to split your different flat rates into their shipping classes.
We'll just leave that alone for now.
You can read about it in more detail on the Commerce website if you need to.
So that's almost all there is to it in terms of setting the shipping for our entire store.
So let's open up the store and scroll down and let's just add one of the products to the cart and view
the cart and we can look at how the shipping is presented to the customer.
You can see that if you scroll down a little bit in the shopping cart the cart totals show subtil total
of shipping which is labeled flat rate and shows the cost.
And then it totals it.
So if we proceed to checkout you can see that that has the flat rate amount detailed as well and it
shows that subtotals and totals and then the payment methods and the choices that the customer can have
and they can go on with their purchase from there.
So there are a lot more options depending on what the store needs for shipping.
But you can see that we've gone over all the settings you might have to do some different calculations
or allow the shipping calculator depending on weight of the item and size or the person's location.
Let's quickly go back into the new settings and let's look at a particular product page so that we can
see how to define different weights and sizes for calculating the shipping in case that's necessary.
So if we look at this happy ninja product that we put in our car a moment ago if you look down under
the product data there's a shipping menu item and there's where you can define the weight and the dimensions
and you can assign it to one of the shipping classes we discussed before.
If that's something that the store is going to be needing.
And so with the shipping calculator depending on where the location of the person is and the weight
and the dimensions of the shipping box you can let Wu commerce decide how much to charge the customer.
While we're here on the product page.
Let's start talking about virtual and downloadable products.
Obviously if you're going to offer a download for somebody and have them purchase that item and have
them download it there's not going to be any shipping calculated with that product.
And you can see right here under product data that there are two checkboxes virtual Prucha products
that are intangible and aren't shipped and then downloadable downloadable products give access to a
file upon purchase.
Now this is the highly powerful benefit of using Wu commerce with commerce is a free e-commerce software
that allows you to manage downloadable products and access to a file upon purchase.
It's very powerful.
And we'll go over setting up a digital e-commerce product right now.
Back on the products page.
Let's look for a product that we can edit.
How about this first one in the list.
Single number two.
And then we can test the downloading process as a customer.
So the first thing I'll do to set this product up as a digital and downloadable product is I'll scroll
down just a little bit to product data and our click virtual and you can see when you do that that erases
the shipping option over on the left hand side because a virtual product is intangible and it's not
shipped.
And then also click the downloadable box.
You can see that when I check that box down below this regular and the sale price items it gave me a
downloadable files section that I can use to choose my options.
So one thing we can do right here is add the file and I know that I have an image on my desktop that
we used as a part of the course that I can use just to test the downloading capabilities of the new
store.
So here under downloadable files you can click Add File and you should know that you can put more than
one file as a downloadable part of a single product.
And so we'll just add one file at this point.
I'll just call it new single too since that's the name of this product and you should also know that
you can place any file you are RL here in this area in case you want to host your downloadable files
somewhere else besides the Web site Media Library.
Newcomers will protect your files against downloading and offer them up only to customers who purchase
them.
And in that way you can choose the media library or any you are l where you keep your files.
But I'll just click Choose file and now if I go to upload files and hit select file I'm going to go
to my desktop and I'm under the brochure site folder that I created on one of our first chapters.
And there's this large image and I can just hit open and that will upload it to that media library and
I can hit insert file you Arel now newcomer's will protect this file and only allow customers who buy
this product to download the file and you can also place a download limit for how many times you want
them to read download or be able to read download the product hit zero for unlimited downloads.
You can have this download link expire after a certain number of days if you like or you can just leave
it blank for it never expires and then the download type has to do with the schema or how this page
and product in your website is listed in the search engine directories like Google.
Is it music.
Is it an application or software or a standard product.
We can just leave that as standard product but there is one more thing we should edit.
Just so this is easy to test so that we can buy it without exchanging any money and check our downloading
process.
So if down here if I just change the sale price to zero that'll show that it's on sale for free at the
moment inside of our Web store.
Then I'll go and click the update button.
One more place we can go in the Wordpress dashboard for downloadable items and their settings is under
way commerce settings.
I've navigated to the general settings page and then under products.
I've got a sub item called downloadable products.
This page just has a few items to choose from and the main one is the file download method.
Now there's three options here.
You can read a little bit about it using the tool tip here but there is a good document in the commerce
docs.
I searched for downloadable product and I found this link here.
You can read the link right here if you like in their documentation but it gives good information about
those three settings whether you choose for download x SL redirect X send file or redirect only.
Basically what it's saying is that forced downloads uses ph at the server to serve the downloadable
item to the customer.
And if it's very large you might incur a timeout if you have large items like video files or audio files
in which case if your server has this mud installed the send file method is better.
The force downloads is the default and it's usually the best thing to choose unless you have large files.
Next you can check downloads require logging which is a good idea if you're in if you're having your
customers log in and have an account.
They can go to your Web site and go to their account page to click their download buttons for products
they've purchased and then you can choose whether to grant access to downloadable products after payment
or whether they are accessible while the order is processing.
That's all personal preference for you and your clients.
So with all of our downloadable items options set.
Let's go back to the web store front end and we'll look at our product and buy it as if we were a customer.
So I scroll down to the single number two.
First of all you can see it has a sale icon and the real price is crossed off.
And even though I put the numbers zero in the sale price it goes free with an exclamation point.
So I can click Add to Cart and then view cart looking at my cart I could see that the total is zero
because the price is zero.
And as we get on here cart totals are zero.
So I can proceed to the checkout and as I scroll down I'll need to put some required information here
just because these are required billing details even though the end result will be zero dollars.
And in a subsequent video we'll be learning how to not require all this billing info.
When you do have a free product.
But for now I'll just fill this in the video for a second and be right back to place my order now that
I have all that information filled in.
I can click the place order button and it says order received.
Thank you I've got an order number and some records.
And now this is the great part.
I've got the order details right here.
And these are my order details.
This clicks through to the product page but right here is a line that says download and it says Wu single
too.
That's my object that I can download.
And so what happens if I click that right now it knows that I'm logged in and it allows me to download
the item I had defined before which is large image dot jpeg.
Great.
It's working.
So let me cancel that.
And if we go up here and just look at the My Account page that brings us to our dashboard.
And since I'm logged in as the customer I can go down to the third tab here and click downloads and
my download has showed up.
Here's the product page and it says how many how many remaining infinity and it never expires and here's
my download button again that's working to download the file that I defined within this product and
that would just come into my downloads folder here.
Once I click OK great.
So let's just take a look.
If I open that and open a folder in Windows Explorer which is that downloads folder and there's large
image if I just double click it it'll show me what I've downloaded.
Great a nice product for $3.
That was on sale for free.
But you can see how the downloading works for products that you can offer that are virtual products
and downloadable items.
If I'm not logged in in fact this is a good test right here inside of my account I can hit the logout
button.
And now that I'm logged out if I go to my account I don't have any information here that I can get.
I need to be logged in in order to download my product.
One last thing to check would be within your e-mail program you will receive two e-mails for the order
that was placed.
One that would go to the store owner and that's you and this is the first e-mail that came in.
I've got a new customer order it tells me what was ordered and the customer details and secondly the
person who purchased the item gets an e-mail it says download your files.
Of course you can customize this e-mail template and we'll learn how to do that in a future video to
put your logo and control your colors and everything here.
Not only does it give you information about your order as a customer but it also gives you a link to
your download.
And so that's another very customer friendly way that will comer's uses the e-mails to provide your
downloads.
But I have to be logged in to download the files.
So if I just log in right here and Firefox is remembering my password there I am.
It tells me who I am and I've got all my information here.
I can click downloads and there's my file in this lesson.
You continue to set up your Wu commers powered web store setting up shipping options and exploring and
testing how the site can provide downloadable products to customers with full automation in the next
video you'll learn how to streamline the process for providing free products and downloads so that the
customer doesn't have to fill in unnecessary billing information on the checkout page.
This is a great way to use wew commerce to provide a free download in exchange for an email address
to build a marketing list of leads and potential customers.
Let's do it.