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I'll tell you what one of the most complex parts of business is it's people right.



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I mean how many people do you know when you think there's no way that I could work with that person.



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But the reality is that oftentimes you are thrown into a situation where you are working with people



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that otherwise you would not naturally get along.



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So one response of people is to say Oh I do things where I don't have to work with that many people



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and things like that.



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But I can tell you that developing soft skills is tremendously valuable.



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Being able to foster collaboration to organize people be able to lead people.



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That's how you really stand out in business in politics in life.



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So in this section I'm responding to the demands of people like you and in the community who have asked



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for help developing soft skills.



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So these are not my ideas.



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OK.



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Most of these ideas come from a book called How to Win Friends And Influence People.



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It is a incredibly credible book I would recommend anybody read it.



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I would certainly recommend you read it.



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It's not very long and it really taught me how to develop soft.



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And I can tell you that my soft skills have done really good things for me.



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I would really recommend that developing soft skills is worth your time.



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So the format of this section is that I'm going to present the skill to you and then give you an opportunity



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to use that skill by presenting to you is it a situation.



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And then asking you to pause the video and think about how you would respond to that situation.



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And then also just how I would respond and how that relates to the skill that you've just learned.



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So let's dive right in.